Terms and Conditions

Effective Date: [29/11/2024]

Welcome to Taj Expedition! These Terms and Conditions (“Terms”) govern your use of our website, services, and any bookings or transactions made through Taj Expedition. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. General Information

2. Use of Our Website and Services

By using our website and making a booking or inquiry, you agree to comply with these Terms and Conditions. You also agree that you will not:

  • Use our website for any illegal or unauthorized purpose.
  • Interfere with or disrupt the integrity or performance of the website.
  • Use any automated systems, including robots or spiders, to access the website in an excessive or inappropriate manner.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity.

3. Booking Tours and Services

  • Booking Process: When you book a tour or travel service through our website, you must provide accurate and complete information, including your full name, email address, contact details, and payment information.
  • Payment: All bookings require payment through the payment methods available on our website. Full payment is required unless otherwise stated. Payment is processed securely through third-party payment providers.
  • Confirmation: Once your booking is confirmed, you will receive a booking confirmation email with the details of your itinerary. Please review all the details carefully, and notify us of any discrepancies immediately.
  • Amendments and Cancellations: You may request changes to your booking, subject to availability and applicable fees. Cancellation policies will be provided at the time of booking and vary by tour or service.

4. Prices and Payments

  • Prices: All prices are quoted in Indian Rupees (INR) or US Dollars (USD) and may be subject to change. Prices are inclusive of applicable taxes unless otherwise specified.
  • Currency: The currency for all transactions on our website is either INR (Indian Rupee) or USD (United States Dollar), depending on the region and payment method you select.
  • Payment Methods: We accept payments through major credit cards, debit cards, and other secure payment methods. We may also offer installment or financing options where available.

5. Travel Itineraries and Changes

  • Tour Modifications: While we strive to provide accurate and up-to-date information, we reserve the right to make changes to the tour itineraries, accommodations, and services. If significant changes are made, we will notify you in advance.
  • Force Majeure: We are not liable for any delays, cancellations, or modifications of your tour due to events beyond our control, including natural disasters, political unrest, strikes, or other emergencies.

6. Liability and Limitations

  • Our Liability: Taj Expedition and its affiliates will not be held liable for any direct or indirect damages, injuries, or losses incurred during your travel, except where required by law. We do not guarantee the availability or suitability of any travel service.
  • Travel Insurance: We recommend that you obtain comprehensive travel insurance to cover any risks associated with your trip, including cancellations, medical emergencies, lost baggage, and other travel-related risks.
  • Independent Contractors: Taj Expedition works with independent contractors, suppliers, and third-party providers (such as hotels, airlines, and transport companies) to deliver services. We are not responsible for any acts or omissions of these third parties.

7. Privacy and Data Protection

By using our website and services, you consent to our collection, use, and storage of your personal data as described in our Privacy Policy.

8. Intellectual Property

  • Copyright: The content, design, logos, graphics, and other materials on the Taj Expedition website are owned by Taj Expedition or licensed to us. All content is protected by copyright laws and may not be reproduced, modified, or distributed without our prior written permission.
  • Trademarks: The “Taj Expedition” name and logo are trademarks of Taj Expedition and may not be used without our express written consent.

9. User Reviews and Feedback

You may leave reviews, comments, or feedback on our website regarding the services you have used. By submitting a review, you grant Taj Expedition the right to use, edit, and publish your feedback for promotional and marketing purposes. You agree not to submit content that is defamatory, offensive, or violates any laws or rights of others.

10. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Taj Expedition. We are not responsible for the content or practices of these external sites. You are encouraged to review the terms and conditions of any third-party sites you visit.

11. Termination of Access

We reserve the right to suspend or terminate your access to our website and services if you violate these Terms and Conditions or engage in activities that disrupt our services. Termination will not affect any obligations you have incurred before the termination date.

12. Indemnification

You agree to indemnify, defend, and hold harmless Taj Expedition, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of or related to your use of our website or services, including any breach of these Terms and Conditions.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India, specifically the state of Uttar Pradesh. Any disputes arising from these Terms shall be resolved through arbitration in Uttar Pradesh, and you agree to submit to the exclusive jurisdiction of the courts in Uttar Pradesh.

14. Changes to These Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated “Effective Date.” It is your responsibility to review this page periodically for updates.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Taj Expedition
Email: info@tajexpedition.com
Phone: +91 8218889421
Address: Rajkumar Tripathi, J1- Ground Floor, Kaveri Vihar, Phase-3, Chamroli, Agra